The Department of Fire and Emergency Services (DFES) website records your visit and logs the following information for statistical purposes – the user’s server address, the user’s top level domain name (eg. .com, .gov, .au, .uk etc.), the date and time of the visit to the site, the pages accessed and documents downloaded, the previous site visited and the type of browser used. No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider’s logs.

The purpose of recording this information is to provide a means for analyzing use of the website so that the site may be tailored to better meet client needs. Direct feedback from users is of course a preferable means of assessing the site, as this is far more efficient than attempting to analyse log statistics.

The DFES website will only collect personal information from you with your prior knowledge and consent. Personal information provided by users will only be used for the purposes for which it was collected. DFES will not disclose email addresses or other personal details to any third party (including other State Government institutions or authorities) without the user’s explicit consent, except if required by law or other regulation.

DFES will take all reasonable steps to ensure that the personal information under its control is protected from unauthorised access, improper use, alteration, unlawful or accidental destruction and accidental loss. However, users should note that this website does not provide facilities for the secure transmission of information across the Internet. Users should be aware that there are inherent risks transmitting information across the Internet.

This Privacy Statement is based on the best practice guidelines of the Commonwealth Privacy Commissioner.